Frequently Asked questions (FAQ)

Non-compliance to standards such as PCI DSS, PCI PIN, ISO/IEC 27001, or frames information security internationally recognizedmay expose you to:

🚨 Security breaches involving sensitive data

⚠️ Penalties, regulatory or contractual

🛑 Operational restrictions or loss of certifications

📉 Deterioration of the confidence of customers, partners, or purchasers

💰 Legal costs, reputational and operational incidents

Adopt these standards is not only an obligation technique, it is a strategic decision to protect your operation and ensure the continuity of the business.

IQ Information Quality is a signature colombian specialty exclusively on security in digital paymentswith more than 17 years of experience in Latin america and the Caribbean.
We are certified by the PCI SSC as:

✅ QSA (Qualified Security Assessor)

✅ QPA (Qualified PIN Assessor)

Us apart:

🧭 Enfoque imparcial: we do not sell technology or licenses

🌎 Regional experience: presence in multiple countries and regulatory environments

👥 Team internationally certified: QSA, QPA, CISA, CISSP, CISM

📢 Direct communication, and custom tracking

🔄 Tailored solutions the size, maturity and role of each customer

We accompany organizations in the standards compliance, PCI DSS and PCI PIN, with strategies adjusted to the operational context of each actor in the ecosystem of payments.

🔐 PCI DSS – the Protection of card data

We validate your controls to protect transactions face-to-face and non-face-to-face, in accordance with the requirements of the standard.

• GAP PCI DSS – We evaluate your current situation with priority focus in front of the PCI requirements
• Pre-assessment– Evaluate your situation in front of the PCI requirements applicable
• SAQ A PCI DSS – Support in the selection and completion of the SAQ right (SAQ/AOC), based on validation of evidence.
• Reduction of scope of PCI – Strategies to limit the exposure of data
• Validation in third – Evaluation to suppliers that process data card
• Tokenization: We evaluate or suggest ways to remove the BREAD from the environment
•  3D Secure – Solutions to protect data and authenticate users in digital payments, reducing risk and improving compliance

🔑 PCI PIN – Protection of data of PIN

We help to meet the technical requirements of safety PIN, both physical and digital.

• GAP-PCI PIN – Preliminary assessment
• Evaluation officer PCI PIN – Validation complete with technical approach
• Implementation (Phase I, II, III) – Accompaniment controls complexes
• Third-party validation – Evaluation of providers that handle PIN
• Action plans – Closure of findings subsequent to the audit

We offer a complete portfolio of services that strengthen the digital safety of our customers, beyond regulatory compliance.

⚙️ Gestión de Vulnerabilidades

We identify, validate and mitigate risks before they become incidents.

• Ethical Hacking – Simulation of controlled attacks
• Penetration testing (internal and external) – Technical verification of actual exposure
• Vulnerability scanning – Automation and continuous analysis
• Social engineering – Simulations of phishing, vishing attacks and face-to-face

🛡️ Application security

We validate the safety of your applications from the code to the execution.

• Secure code review – Identification of errors and vulnerabilities
• Web Scan – Automated scanning of web applications
• Penetration testing in apps – Logical evaluation and technical security

🔒 Information security

Strengthen your ISMS according to the main international standards.

• GAP ISO 27001 – Diagnosis compared to the standard
• Risk assessment – Identification and prioritization of threats
• Implementing ISO 27001 – Design, documentation and deployment of the ISMS
• Internal audit ISO – Check prior to the certification
• Personal data – Compliance with Habeas Data, GDPR and other regulations
• Transition to ISO 27001:2022 – Support migration from previous versions

🎓 Technical training and Executive

We train your teams to operate safely and comply with standards.

• Curso PCI DSS v4.0.1 – Training in technical compliance and documentary
• Course ISO 27001 – Implementation and maintenance of the ISMS

Course Development Software assurance – Good practice for devs and QA

We work with all the actors that are part of the ecosystem of digital payments, understanding your role, risks and regulatory obligations.

💼 Segments we serve:

• Financial: banks, issuers, acquirers, processors
• Technology: fintechs, data center, SOCs, payment gateways, call centers
• Trade and consumption: e-commerce platforms, insurance companies, loyalty programs
• Emerging payments: private cards, money orders, instant payments, payments, P2P, open banking, BNPL (Buy now, pay later”)

🧩 Each type of organization has unique challenges. Our approach is tailored to ensure compliance without slowing your operation.

• ✅ We are the only signing colombian certified as a QSA and QPA by the PCI SSC
• 💧 We have more than 17 years of experience security of payments in Latin america and the Caribbean
• 🧠 Our team has global certification in security and compliance digital
• ⚖️ We provide a impartial approach and strategic
• 📋 We integrate timelines, tracking, and direct support in all the process

🔒 Rather than comply, we ensure that safety accompanies your growth.

• La autenticación resistente al phishing reemplaza el uso exclusivo de contraseñas con métodos más seguros como passkeys, biometría o llaves físicas de seguridad. Estos sistemas están diseñados para evitar que un atacante pueda capturar o reutilizar credenciales, incluso si el usuario es engañado con un sitio falso.

  ¿Qué ventajas ofrece?

  • Better security: Las claves criptográficas son únicas y no pueden ser interceptadas.
  • Prevención de phishing: Las credenciales no funcionan fuera del dominio autorizado.
  • Better user experience: No hay que recordar contraseñas.
  • Menores costos operativos: Se reducen los tickets por contraseñas olvidadas.
  • Regulatory compliance: Tecnologías como FIDO2 facilitan cumplir con marcos como PCI DSS.

  ¿Qué tener en cuenta para implementarla?

  • Evaluar la infraestructura actual.
  • Adoptar tecnologías como FIDO2/WebAuthn.
  • Diseñar una estrategia progresiva de adopción.
  • Capacitar a los usuarios y equipos técnicos.
  • Asegurar interoperabilidad entre dispositivos y navegadores.

  
  No se trata solo de cambiar contraseñas por otra herramienta. Es una transformación en la arquitectura de autenticación. Desde IQ Information Quality ayudamos a implementar estas soluciones de forma segura y alineadas con los objetivos del negocio.

Los comerciantes pueden garantizar la seguridad de su página de pago de dos maneras principales:

1. Implementando técnicas de protección

Para proteger su página contra ataques de scripts, los comerciantes deben adoptar las siguientes medidas:

• Cumplir con los requisitos de PCI DSS: Implementar las prácticas descritas en los requisitos 6.4.3 y 11.6.1 de PCI DSS, que incluyen la protección contra modificaciones no autorizadas del código fuente y la detección de cambios sospechosos en el sitio.
• Utilizar Content Security Policy (CSP): Configurar una política de seguridad de contenido que restrinja la ejecución de scripts no autorizados y prevenga la carga de código malicioso.
• Implementar Subresource Integrity (SRI): Asegurar que los scripts externos no sean manipulados mediante la validación de sus firmas digitales.
• Monitorear y escanear el sitio regularmente: Utilizar herramientas de monitoreo y escaneo para detectar cualquier cambio inesperado en el código o la inclusión de scripts sospechosos.

Estas medidas pueden ser aplicadas por el propio comerciante o por un tercero especializado en seguridad cibernética.

2. Obteniendo confirmación del TPSP o procesador de pagos

Otra forma de garantizar la seguridad de la página de pago es verificar que el proveedor de servicios de pago implementa técnicas de protección contra ataques de scripts. Para ello, los comerciantes deben:

• • Confirmar con el TPSP que su solución de pago incrustada está protegida contra ataques de scripts.
  • Seguir estrictamente las instrucciones del proveedor para la correcta implementación del iframe de pago.
  • Solicitar documentación que demuestre el cumplimiento de las normas PCI DSS en la solución de pago ofrecida.